I Will Provide Professional Customer Support And Email Ticketing in English and French

Are you an e-commerce store owner or SaaS founder struggling to keep up with customer emails? Let me handle the inbox so you can focus on growing your business!

I am a Bilingual (English/French) Customer Support Specialist and Virtual Assistant with 7+ years of experience. I offer a simple, result-based service to get your customer tickets cleared fast and professionally.

What you get with this gig:
• Complete inbox clean-up: I will log into your helpdesk and completely resolve up to 20 customer email tickets.
• Standard operations: Handling order tracking, fulfillment updates, and basic customer inquiries using an empathetic tone.
• Billing support: Processing standard refunds and checking transaction status.

I am highly adaptable and can jump straight into whatever software you use (Zendesk, Reamaze, Shopify, or any custom helpdesk) with zero training required.

Need a custom solution? If you have a larger backlog or require ongoing support, do not hesitate to contact me. I am happy to discuss your specific ticket volume and create a tailored custom offer to fit your exact needs.

Let's clear your inbox backlog today!