Freelancer Performance
Tasks Done 862
Satisfied 843
Not Satisfied 19
Earned $28.784
Earned/Task $0.034
Last Task Submitted 2 mon ago
Freelancer Level LEVEL 5 < advanced >
All Time Success Rate
Temp. Success Rate
Able to submit tasks
Tasks Done Breakdown
SEO + Promote Content + Search + Engage
95.48%Sign up
1.28%Telegram
1.04%Video Marketing
1.04%Promotion (Voting & Rating)
0.46%Instagram Micro-Influencer
0.23%TikTok, Shorts, Reels
0.23%Mobile Applications (iPhone & Android)
0.12%Freelancer Level
LEVEL 5 < advanced >
Your freelancer's level determines the level of jobs available for you. The higher level you have - the higher the price of the jobs you can access.
Levels are determined based on the amount of accumulated points. You earn points for each task rated Satisfied and for each $1 earned with tasks.
But keep in mind, your level could decrease due to prolonged inactivity or tasks rated Not Satisfied.
Keep up great work to reach out to the next level and get access to more jobs!
| Rule | Points |
|---|---|
| Starter freelancer completing starter jobs | 30 |
| Advanced freelancer completing starter jobs | 20 |
| Advanced freelancer completing advanced jobs | 30 |
| Expert freelancer completing starter jobs | 10 |
| Expert freelancer completing advanced jobs | 20 |
| Expert freelancer completing expert jobs | 30 |
| Tasks rated as excellent | + 50% points |
| For each $1 earned | 40 |
| Tasks rated not satisfied | -50 * freelancer level |
| Tasks rated as spam/duplicated | -200 * freelancer level |
| 1 week inactivity | -100 * freelancer level |
Buyer Performance
Jobs Started 0
Tasks Paid 0
Avg. Payment $0.000
Jobs Finished 0
Tasks Satisfied 0%
Buyer Level LEVEL 0 < starter >
Buyer Level
LEVEL 0 < starter >
Customer Support Operations & Dispute Resolution Specialist
Bilingual (English/French) Support & Operations Specialist with 7+ years of remote experience managing high-volume ticketing, e-commerce workflows, and matching platform ecosystems.
Proven track record in content moderation, profile verification, financial dispute resolution and regulatory compliance.
Expert in leveraging advanced SaaS tools to optimize platform workflows, mitigate service friction, and safeguard brand reputation.
I am best at
Providing high-quality, personalized customer support and backend order management for international SaaS and e-commerce platforms. I excel at resolving complex billing disputes, managing helpdesk workflows (Zendesk/Reamaze), and delivering a premium customer experience in both English and French.
Hobbies & Interests
I am passionate about music and the performing arts, specifically singing and playing guitar. I also enjoy dancing, which keeps me active and creative outside of my professional work.
